KFC Survey [ KFC Customer / Guest Satisfaction Survey ]

The KFC survey is the promotional campaign carried out to know the requirements of the consumer. The survey consists of a questionnaire which the customers need to answer and give their feedback.

It is the KFC restaurant guest experience survey which is done to gather the customer’s feedback and opinions about the services and products offered by KFC restaurant.

KFC Survey Rules:

• The person taking part in the survey must buy an item at a KFC.
• The participant must have the valid receipt of the visit to the KFC restaurant.
• A person can participate in the survey only once on one receipt. If the customer is willing to take part in the survey another time then the person will need another receipt.
• The participant must take the survey within 7 days of the visit to the restaurant or the receipt will expire.

Steps followed to complete the KFC survey:

To complete the survey the customer needs to complete the following steps:

1. Buy at KFC- To take part in the survey you need to first buy any item at the KFC restaurant.
2. Visit the official KFC survey website- Firstly, it is necessary to visit the website.
3. Enter the personal code- Enter the code which is available on the receipt. The code should be entered carefully to proceed with the survey.
4. Answering the survey questions- The questions in the survey must be answered with utmost honesty to give genuine feedback to the restaurant.
5. Rating the Experience- After entering the necessary information rate the overall experience at the restaurant.
6. Submit- After filling in all the information then click on the submit button to finally submit your survey.

The customer also gets a chance to win coupons by participating in the survey.

Things required to complete the survey:

KFC restaurant survey is easily accessible to every customer. Things required to complete the survey are:

• Any digital device like computer, laptop or mobile phones.
• The customer needs to have internet access.
• The customer should have a valid receipt of the KFC restaurant.
• Survey code present on the receipt.

Reasons for conducting the Survey:

KFC conduct an online survey for the following reasons:

• Attract more consumers and create additional traffic on the website- Through the online survey and taking customer feedback they attract new customers and also generate more traffic on their website.
• Getting to Know the opinions of customers- The customers provides with honest feedback, give suggestions and opinions about the product and service of KFC restaurant.
• Database of the customers- KFC acquires the information of the customers to build a database of the customers who are interested in their products and the service provided by the company.

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Conclusion:

KFC restaurant conducts the survey to know the feedback from the consumer about the restaurant and also the demands and requirements of the customer. The KFC survey is carried out online on their website and the official app.